133 2006-12-01 09:04 scribe crashes before starting 2006-12-01 23:19:50 1 1 1 Unclassified i.Scribe/InScribe Email Functionality v1.89 test8 PC Windows 2000 RESOLVED FIXED P2 normal --- 1 exosceleton@hotmail.com fret@memecode.com exosceleton@hotmail.com 2006-12-01 09:04:01 if an .r file is present it does say it wants to import something, and even displays the notice that passwords should be reentered. Then crashes. for a fresh installation, it displays the language selector, then chrashes. Unhandled Exception Code: c0000005 Description: EXCEPTION_ACCESS_VIOLATION SymInitialize(FFFFFFFF, 0, true) failed with error: 0xC0000005 Call stack: ------------------------------------------------------------------ 1001E757 ------------------------------------------------------------------ fret@memecode.com 2006-12-01 09:29:02 Do you have any plugins loaded? (Are they updated with current builds?) Obviously it doesn't just crash here. I'll fire up my token windows 2000 box tonight and check on that too. fret@memecode.com 2006-12-01 09:35:13 For debugging please run this build: http://www.memecode.com/temp/iscribe-debug-v189-test8.zip Also refer to this information (if you havn't already): http://www.memecode.com/scribe/debug.php exosceleton@hotmail.com 2006-12-01 09:38:11 i do have ssl loaded on the upgrade, but offcource none on the fresh install. I tried an XP machine, and there it starts OK. exosceleton@hotmail.com 2006-12-01 09:38:40 i will try the debug now exosceleton@hotmail.com 2006-12-01 09:46:49 this is the content of the crashdata.txt from the debug build. Is this the info you need from the debug build, or should there be some output somewhere else? Unhandled Exception Code: 80000003 Description: EXCEPTION_BREAKPOINT Call stack: ------------------------------------------------------------------ 10049374: include\common\GArray.h Line: 145 005C0072: F:\temp\iscribe-debug-v189-test8\Scribe.exe Offset: 0x6 (ScribePanel::`RTTI Complete Object Locator') ------------------------------------------------------------------ exosceleton@hotmail.com 2006-12-01 09:48:53 and the scribe.txt ::Visible(0) show=GZoomNormal ::Visible(0) show=GZoomNormal SetPos({396,214,626,553}) moonlight.solutions@tesco.net 2006-12-01 13:13:20 To try to help (especially after the help you have given me today!), have also run this on a Win2K machine I have. It does crash after language select with the reports similar to above (though i note the line number is different - maybe because this is the first run and below isn't????): Scribe.txt: ########### ::Visible(0) show=GZoomNormal ::Visible(0) show=GZoomNormal SetPos({284,130,514,469}) Crashdata.txt: ############## Unhandled Exception Code: c0000005 Description: EXCEPTION_ACCESS_VIOLATION Call stack: ------------------------------------------------------------------ 10049311: include\common\GArray.h Line: 289 005C0072: C:\scribec\Scribe.exe Offset: 0x6 (ScribePanel::`RTTI Complete Object Locator') ------------------------------------------------------------------ fret@memecode.com 2006-12-01 23:19:50 http://www.memecode.com/news.php?id=401&comments=1