So you got a XP
blue screen of death (BSOD) and you'd like
to have a crack at fixing it? Well hopefully this might help.
Turn On Minidumps
If you havn't already turned on minidumps, go to the Control Panel and follow this steps:
- System Icon
- Advanced Tab
- Startup and Recovery -> Settings
- Enable Write an Event to the system log
- Disable Automatically Restart
- Select the following debugging information:
- Small memory dump (64 Kb)
- Small Dump Directory : %SystemRoot%\Minidump
- Confirm all and restart the computer.
Do whatever to make it crash. In my case it was leave the video encoding running overnight.
If you havn't got the windows debugging tools installed, then install the
Analyse The MiniDump
To extract useful information out of the minidump file created:
- Open a command prompt (Start -> Run -> "cmd")
- cd \program files\debugging tools (Or wherever they are installed to)
- kd -z C:\WINDOWS\Minidump\Mini???????-??.dmp
- kd> .logopen c:\debuglog.txt
- kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
- kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
- You now have a debuglog.txt in c:\, open it in a text edit (Notepad?).
Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that
caused the error. Sometimes when it's a device driver it means that that
device is causing the BSOD and by disabling it or updating the driver your
system will run stable. If you don't know what device that name relates to
(Under no circumstance ask me about your crash. I provide this information for free
without any support.)
Hope it helps. You might also find that
is helpful for decoding MiniDumps.