Debugging Server Connections in Scribe

If you have an issue connecting to a server to send or receive email the first thing you need to do is check out what the error is. To do that you need to open out the status panel by clicking the "+" symbol to the right on the toolbar: That will show the accounts list like this: i.Scribe will only show one account here, but InScribe may have many like this. Click on the account you are having trouble with. Then click on the log tab: Have a read though the messages and see if anything makes sense. Sometimes the error is obvious at this point and you can fix the issue yourself. Otherwise you can copy the entire log to the clipboard by right clicking on any entry and selecting copy. Then you can forward the log to me to help you.