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Index > Scribe > Crash viewing HTML-email

Author/Date Crash viewing HTML-email
gdamen
27/07/2007 7:00am
FreT,

When I open a mail with embedded images (for example the newsletter from Modelrailroader (www.modelrailroader.com) in a separate window nScribe crashes after a few seconds with the following information from "crashdata.txt"
---
Unhandled Exception
Code: c0000005
Date: 27/7/2007 8:51:30
Description: EXCEPTION_ACCESS_VIOLATION

SymInitialize(FFFFFFFF, 0, true) failed with error: 0xC0000005

Call stack:
------------------------------------------------------------------
004B0267
10057EE3
0041D03E
------------------------------------------------------------------

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The same mail can be viewed without a problem in the preview mode. I tested this on two different computers (both W2K) and the same happend. Removing the scribe_html.dll (1.89-r17) didn't solve the problem.

Gino
gdamen
27/07/2007 7:04am
Hmm,

Just installed the four scribe-extra dll's (iconv.dll, libjpeg.dll, libpng.dll and zlib.dll) and the crash disappears... This is nice, but is shouldn't be necessary to install additional lib's to prevent a crash.

Gino
fret
01/08/2007 5:53am
I'll look into this...

I suspect that it's because some incompatible DLL's are in your system, i.e. older or newer version of libpng.dll or libjpeg.dll and when Scribe opens those dll's to parse the images in the email it crashes.

But that's just a guess.
fret
07/08/2007 12:47am
This is just a bug in Lgi. I've fixed it for the next release.
gdamen
07/08/2007 8:32am
Thanks for looking into it.

Gino
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